Membership Refund/Cancellation Policy

Iowa Pupil Transportation Association (IPTA)

IPTA Membership Refund/Cancellation Policy

  • The Iowa Pupil Transportation association (IPTA) reserves the right to refuse/cancel a membership in the IPTA.
  • If IPTA refuses a new or renewing membership, registrants will be offered a refund.

Membership Cancellation by Participant

  • Membership cancellations received within 14 days of registration may be eligible to receive a full refund less $50 service fee.
  • Cancellations received after the stated deadline will not be eligible for a refund.
  • Cancellations will be accepted via e-mail, and must be received by the stated cancellation deadline.
  • All benefits and incentives received by participant must be cancelled/returned to the IPTA.
  • All refund requests must be made by the attendee or credit card holder.
  • Refund requests must include the name of the attendee and/or transaction number.
  • Refunds will be credited back to the original credit card used for payment.

These above policies apply to all IPTA memberships unless otherwise noted in the corresponding program materials. Please read all individual program information thoroughly. 

IPTA Event Refund/Cancellation Policy

Event Cancellation by Sponsor: The Iowa Pupil Transportation Association (IPTA) reserves the right to cancel an event due to low enrollment or other circumstances which would make the event non-viable.

  • If IPTA cancels an event, registrants will be offered a full refund.
  • Should circumstances arise that result in the postponement of an event, registrants will have the option to either receive a full refund or transfer registration to the same event at the new, future date.

Registration Cancellation by Participant:

  • Unless specifically stated on registration materials, the deadline to receive a refund for your registration is 20 business days before the event.
  • Registration cancellations received prior to the deadline may be eligible to receive a refund less a $50 service fee.
  • Cancellations received after the stated deadline will not be eligible for a refund.
  • Refunds will not be available for registrants who choose not to attend an event.
  • Cancellations will be accepted via e-mail, and must be received by the stated cancellation deadline.
  • All refund requests must be made by the attendee or credit card holder.
  • Refund requests must include the name of the attendee and/or transaction number.
  • Refunds will be credited back to the original credit card used for payment.

These above policies apply to all IPTA Events unless otherwise noted in the corresponding event materials. Please read all individual event information thoroughly.

 IPTA Goods Refund/Return Policy

All returns of goods and materials purchased directly from the Iowa Pupil transportation Association require prior authorization. Shipping and handling charges are non-refundable, Returns must be authorized by the IPTA within 30 days of the invoice date.    Within thirty (30) days of purchase, we will replace, substitute or repair, at our sole discretion, any IPTA product that is deemed defective.

Products provided/sold by IPTA partners and affinity programs are subject to the return policy of the partner.

 

Business Contact/Support Information

Iowa Pupil Transportation Association

7211 Bryn Mawr Drive

Urbandale, Iowa 50322 

United States

Phone: (712) 830-3242 

Email: 2015ipta@gmail.com   

Website: www.4ipta.org